Privacy Policy

Privacy Policy

Svitch Bikes understands your concern for privacy and control. Thus, we try our best to assure privacy by processing and collecting your data safely and securely. Please peruse our privacy policy before giving your consent.

PERSONAL DATA WE COLLECT/PROCESS & WHY WE COLLECT

While you are browsing our Svitch store, we automatically collect one’s IP address to learn about one’s browser and operating system. When one makes a purchase from our store/create an account on our website, we ask for one’s personal information such as name, contact number e-mail address, and address which is submitted knowingly and voluntarily. During the completion of the transaction via credit/debit card, PayPal or any other third-party facility, we might ask you for their details which are stored temporarily until the processing of the payments. Furthermore, we might use such information to notify you with further services, updates and new products via email. In case you are not interested in receiving the emails, you can unsubscribe via a link provided in the mail or by contacting Svitch Bikes at enquiries@svitch.bike.

PAYMENT

We accept payment via cash, credit/debit card, net banking, Paytm, Phone Pe, Google Pay, and UPI. The personal information necessary for the transaction is stored temporarily until the completion of the payment. Once, the amount is received your details are discarded. Although, it is advised that you read the privacy statement of facilities like Paytm, Phone Pe, Google Pay, and UPI for clarity.

DISCLOSURE

Svitch Bikes ensures that your personal information remains private and in strict confidentially unless disclosure is required by the law or in case you violate our policy.

CONSENT

During the processing of a transaction, arranging for delivery or while returning a purchase, when you provide Svitch Bikes with your personal information we decipher that you consent to Svitch Bikes gathering the data and using it for that specific purpose only. In any other scenario, we will provide you with an opportunity to express your consent with a yes or no. However, at a later stage after consenting, you wish to back out, you can do so by contacting us on enquiries@svitch.bike.

COOKIES

We use cookies to collect IP address and browsing history information to help us better our website and services. We do not reveal such information to any third-party organisations, and it is held in strict privacy.

PROTECT YOUR PERSONAL DATA

We take all the essential measures and precautions to protect your information from bring lost, accessed, misused, changed, deleted or disclosed.

VIEW, CHANGE OR DELETE PERSONAL DATA

If you desire to view, change, correct or delete any personal information Svitch Bikes holds, then you can get in touch with us via sending an e-mail at enquiries@svitch.bike or giving us a call at 6351272002. We might also demand a valid identification proof.

PRIVACY POLICY CHANGE

Svitch Bikes holds the right to change the privacy policy at any given point of time, and the same will be notified as an update on the website in the form of a circular. Hence, it is highly recommended to review privacy policy as often as you visit our site or app.

QUESTIONS?

If you have any questions regarding our privacy policy, please feel free to contact us through mail at enquiries@svitch.bike.